At Kainchi Dham Guest House, we respect your privacy and are committed to safeguarding the personal information you share with us. This policy explains how we collect, use, and protect your information when you visit our website or book a stay with us.
1. Information We Collect
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Personal Information: Name, phone number, email address, postal address, government ID details (as required by law).
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Booking Details: Check-in/check-out dates, number of guests, room type preferences.
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Payment Information: Transaction details (we do not store card details, only confirmation from secure gateways).
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Website Data: Cookies, IP addresses, browser details, and device information for analytics and website performance.
2. How We Use Your Information
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To confirm and manage your reservations.
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To send booking confirmations, reminders, and special offers.
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For legal compliance with government regulations.
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To improve our website, services, and guest experience.
3. Data Protection
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We use SSL encryption and secure servers for all online transactions.
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Personal data is not shared with third parties except government authorities (if legally required).
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We retain data only as long as necessary for our business and legal obligations.
4. Your Rights
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You may request access, correction, or deletion of your data by contacting us at info@kainchidhamguesthouse.com.